University of Illinois Foundation
Chatterbox
Adding a rapidly growing channel to offer customer service after-hours and on-demand, marrying human interaction with artificial intelligence.

Chatterbox expands donor relations to 24/7/365 using an artificial intelligence-driven chat bot, simultaneously improving customer success, quickly identifying issues or knowledge base gaps, and providing a real-time tool for triaging and monitoring donor services.

Chatterbox Status

Scale Active, now live on uif.uillinois.edu, illinois.edu, uic.edu, and uis.edu giving websites

UI launches first AI-driven chatbot in advancement for 24/7/365 donor relations

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Team Chatterbox's Chat Bot Featured in CASE Currents

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Chatterbox Team

Bill Reynen

  • F18

Steve Camp

  • F18

Tami Gillespie

  • F18

Lea Ann Gross

  • F18

Kelly Wayne

  • F18

Andy Weaver

  • F18
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